Shipping policy

Shipping Policy

The Bow Shack ships orders within the United States only, unless otherwise stated.

Order Processing

Orders are typically processed within 2–5 business days. Processing times may vary depending on product availability and order volume.

Shipping Methods & Delivery Times

Shipping times vary based on destination, carrier, and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on order size, weight, and destination. Shipping charges are non-refundable.

Order Tracking

Once an order ships, tracking information will be sent via email.

Lost or Damaged Shipments

The Bow Shack is not responsible for shipping delays, lost packages, or damage caused by the carrier. Any claims for lost or damaged shipments must be filed directly with the shipping carrier.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Please verify any auto-filled fields are correct when inputting shipping information. Orders shipped to an incorrect address provided by the customer are not eligible for refund or replacement.

Final Sale Items

Certain items, including bows and Bow Shack merchandise, are final sale once shipped and are not eligible for cancellation, return, or refund after shipment.